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For any queries, please contact the events team at


How do I buy tickets:
  1. Create an Account (you will receive a registration email containing a link that you must click on to verify your email address before you can login).
  2. Login
  3. Complete the Ticket Information form and select your payment method
  4. Complete your payment if paying online OR click on 'submit' if you requested an invoice.
If you know your attendee details, please enter them.  Otherwise please return and complete them later.

How can I pay for my tickets?
You can pay by card (online) or request an invoice. Please note that there is a minimum order value of £550 for invoicing and the invoice option is available until 10th February 2020.

How much are tickets?
Early discount ticket rate is £398 + VAT (closing date 30th January 2020)
Standard ticket rate is £468 + VAT
Previous Attendee/Grocer Gold Member - £363 + VAT
For any questions pertaining to this application, please contact: The Grocer events team (

Frequently Asked Questions

Question: I don't know or have forgotten my password. How do I reset it?
Answer: You can request a password reset by visiting this page.

Question: My payment task status is "Pending". What does that mean?
Answer: When completing a payment, the task will be marked "Pending" until the payment provider has verified the transaction.

Question: The dates/times associated with my submitted material seem to be a few hours off. Why is this?
Answer: This happens when we are unaware of your local timezone. Please set your timezone in your account settings page.

Technical problem? Please fill out a support request form for assistance.